top banner

Common Questions

Gentle Care is Our Cornerstone

Families have many questions about cremation. If you don’t see the answer to your question, contact us for more information.

Where is cremation performed?
There are very few crematories compared to funeral homes.  Most funeral homes transport individuals entrusted to their care to an offsite crematory for refrigerated storage and/or cremation. Willig Funeral Home has it's own Gentle Care Crematory. 


Cremation takes place on our premises and families meet the people caring for their loved one.

How quickly will my loved one's remains be returned?
Factors that determine when cremation can occur and accordingly, when cremated remains can be returned include:

  • 24 hour waiting period mandated by the State of Pennsylvania
  • Physician completion of death certificate
  • Coroner/medical examiner authorization
  • Next of kin authorizations


If all of the above requirements are met, it is possible that cremated remains can be returned within 48 hours.  However, it is not uncommon for a loved one to remain in the care of the funeral home or crematory for several days while legal requirements are satisfied.

Regardless of the waiting period, at our Gentle Care Crematory, we provide reverent, private refrigeration instead of community refrigeration until cremation can take place.

Does comingling of cremated remains occur?
Through the process of cremation, much of an individual is returned to the universe in the form of energy.  The bone fragments that remain are the cremated remains. Crematories can take extreme care in recovering cremated remains before performing the next cremation, but it is impossible to keep microscopic comingling from occurring.

At our Gentle Care Crematory, we do take extreme care.   After a cremation, instead of relying solely on wire rakes, we employ a unique recovery system to ensure dust-size particles are removed from the cremator.  Comingling is therefore reduced to an absolute minimum. 

How can I be certain my loved one’s cremated remains - and not someone else’s cremated remains - will be returned to me?
There are a variety of ways that funeral homes and crematories use to verify and maintain the identity of individuals to be cremated.  All such methods are based on the paramount goal of returning the correct cremated remains.

Our Gentle Care Crematory employs a patented method that provides families true peace of mind in knowing they have received the cremated remains of their loved one.  In the presence of a family, the funeral director places an irremovable bracelet upon the loved one’s wrist.  The special bracelet withstands the cremation process and will be present with the cremated remains that are returned to the family. This permanent form of identification avoids the pitfalls of other methods and eliminates the possibility of mistaken identity. 

If you have other questions, please call or request a tour of our facility.  We will be proud to show you our Gentle Care Crematory.